What We Do

We help our clients solve problems.  Projects can span their planning, action and maintenance cycle and our service solutions fall around four areas:

  1. Strategy – defining the direction

  2. Innovation – creating the solution

  3. Support – assisting implementation

  4. Optimisation – evaluation and improvement

Our approach to both individual projects and wider on-going relationships is not one that seeks to sell a single fixed process or lifecycle with a pre-defined set of deliverables. Obviously, everyone’s needs are different, but the broad types of work our clients ask for are below, and if you want to know more, then just get in touch.

Marketing strategy consultancy

Strategy

  • Customer insight development
  • Situation analysis
  • Brand planning
  • Multi-channel planning
  • Developing digital capability

Innovation

  • Digital behaviour research
  • Ideation
  • User centred design
  • Rapid iterative prototypes

Support

  • Interim management
  • Programme management
  • Vendor selection
  • Training and coaching

Optimisation

  • Measurement frameworks and dashboards
  • Attribution analysis
  • Analytic audits and tune-ups
  • Performance optimisation